Eclips Salons & Day Spas believe in treating employees as family — a positive energy that ultimately reflects from the staff members to their clients. “It’s as simple as the old saying: do unto others as you want done unto you,” explains Diane Fisher, owner of this successful salon chain. “It is important for each of our employees to grow to learn each client individually.” Fisher has held this belief throughout the years and feels that this commitment has successfully resulted in client retention as well as growth by word-of-mouth.
In June 1988, Fisher opened Eclips Salon & Day Spa in McLean, VA, the first of the Eclips chain of salons and day spas. Just one year later, she opened her second location in Burke, which has since been sold. In August 2000, Eclips Salon & Day Spa expanded into Ashburn, VA and opened with immediate success. In October 2005, the McLean location for adults moved into a brand new location, nearly double the size of the original. It occupies its own private floor in downtown McLean and serves as a benchmark for luxury salons and spas in the Northern Virginia area. In 2006 Eclips Kids in Ashburn opened becoming an overnight success.
Eclips full-service salons and day spas offer everything a client could ask for, from complete hair and nail services to total makeovers, along with a multitude of luxurious spa services, ranging from facials and massages to mud treatments and algae wraps and microdermabrasion.
Eclips provides numerous staff benefits and rewards such as paid vacation, retirement plans, health insurance and advanced education. Eclips salons and spas provide different kinds of training to their staff — including assistants. Many of these assistants continue in the salon and become hairstylists through the unique apprenticeship program. Eclips regularly sends their receptionists to training seminars as well as sending the managers for management and customer service seminars. They also have staff meetings where participants are open to discuss any topic from purchasing a home to nutrition.
Eclips has been featured in InStyle Magazine along with numerous other national and international magazines. For six consecutive years they have been honored as one of the ‘Top 200 Salons & Day Spas In The USA!’ by Salon Today Magazine as one of the ‘Fastest Growing Salons’ in North America.’ Eclips makes it a point to participate in at least two to five charitable events every year. The Eclips team has been involved in charities to benefit breast cancer awareness groups, shelters for battered women and homeless children, as well as local schools and church donation drives. Eclips Salons & Day Spas regularly donate money to the St. Judes Foundation and provide free makeup and beautycare products to The Women’s Shelter of Homeless & Battered Women.
Diane Fisher began her career in the professional beauty industry as a receptionist in 1974 at Flashback Salon in Burke, Virginia. While never planning on owning her own salon, she was successfully managing Flashback as it grew to include multiple locations and a distribution segment. In 1988, when the business was struggling, Fisher bought the McLean location because she wanted to help the hairstylists who she worked with. She renamed the business Eclips. In 2000, Fisher added a brand new location in Ashburn, Virginia.
Along the way, Fisher has been trained in services, including nail care and makeup artistry in addition to management classes. Her leadership role as the owner of multiple business locations keeps her very busy. Fisher finds it extremely important to stay educated in all aspects of the business.
Highly respected within her salon peer group, Fisher has a very strong relationship with other salon owners. She is always willing to share what she has learned to help others succeed and is an active member of TSA, speaking at many of their events. Fisher was also a presenter at Beauty Fusion, sharing her knowledge of the industry. For six consecutive years, Salon Today Magazine has recognized her hard work, as Eclips is consistently recognized as one of the ‘Top 200 Salons in the USA.’ Additionally, several well respected beauty industry magazines such as DaySpa, Les Nouvelles Esthetiques and Dermascope have all looked to her for advice on running a successful beauty business.
With the help of her staff, she continually looks for new products and services that will make their company better as well as making aesthetic improvements to the locations. Her goal is to sell the company back to the staff and help them reach their personal, financial and career goals. Fisher has seen the positive effects of multiple locations, including being able to keep staff and clients as they move around the Northern Virginia area and Loudoun.
Not only does Fisher consider many of her salon staff as family, many of her family members are part of the Eclips business. Family is always on hand to help with anything the business needs, including modeling at Eclips photography sessions.